Terms & Conditions
Welcome to HIFiles, Please read these terms and conditions carefully as they govern your use of the product.
Last updated [December 04th, 2023]
1. INTRODUCTION
2. DEFINITIONS
- ● "Agreement" refers to this set of Terms and Conditions, as well as the Privacy Policy and any other documents provided to you by the Website.
- ● "Service" or "Services" refer to any service offered through our Website.
- ● "User", "You", and "Your" refer to the individual or entity accessing the Website to avail of any service from us. User may also include a company, partnership, sole trader, person, body corporate, or association taking services from this Website.
- ● "We", "us", and "our" are references to HIFILES.
- ● "Website" shall mean and include "https://hifiles.com", as well as any successor Website of the Company or any of its affiliates.
- ● "Subscription" or "SubscriptionPlan" denotes the fees required to be paid by Customers for availing the services offered by us.
- ● "UserAccount" shall mean an electronic account opened for the customer to avail of various services offered on the Website.
3. INTERPRETATION
- ● All references to the singular shall include the plural and vice versa, and the word "includes" shall be interpreted as "without limitation".
- ● Words used in this Agreement, regardless of number or gender specifically used, shall be deemed to include any other number, singular or plural, and any other gender, masculine, feminine, or neuter, as required by the context.
- ● References to any statute, ordinance, or other law shall include all regulations and other instruments, as well as any consolidations, amendments, re-enactments, or replacements that are currently in force.
- ● All headings, bold text, and italics (if any) are inserted for convenience of reference only and do not define, limit, or affect the meaning or interpretation of the terms of this Agreement.
4. INTRODUCTION AND SCOPE
- ● Scope. These Terms govern your use of the Website and Services. Unless otherwise specified, they do not apply to Third-Party Products or Services, which are subject to their own terms of service.
- ● Eligibility: Certain Services of the Website are not available to minors under the age of 18 or to users who have been suspended or removed from our system for any reason.
- ● Electronic Communication: By using this Website or sending e-mails and other electronic communications from your desktop or mobile device to us, you are communicating with us electronically. You agree to receive electronic communications from us in the same format, and you may retain copies of these communications for your records.
5. SERVICES
HiFiles is the innovative platform that redefines document collaboration through cutting-edge AI technology. HiFiles is designed to cater to a diverse range of users, from students and researchers to analysts and inquisitive minds, providing an exceptional environment for working with documents efficiently and intuitively.
At HiFiles, our mission is to offer a powerful solution for document collaboration, setting us apart from other chatbots not specifically tailored for this purpose. Our AI-powered chatbots are at the core of our service, and they are here to transform your document-related
6. MODIFICATIONS TO THE SERVICE
We reserve the discretion to, at any time, make alterations to the Terms. These alterations may encompass changes, modifications, additions, or removals of various portions of the Terms. We may apprise you of these modifications by sending an email to the address linked with your Account or by publishing a revised version of the Terms on our Website that integrates the modifications. Your ongoing use of the Website subsequent to the posting of these modifications indicates your acceptance and compliance with the amended Terms.
7. REGISTRATION
If you choose to access the Website anonymously, there may be no necessity to create a user name. Nevertheless, to gain access to specific Resources, you might be required to furnish particular details and establish an account by creating a user ID and password. By doing so, you are affirming that the information provided for your account is accurate, and you commit to keeping it current. Safeguarding the security of all your user names, passwords, and registration information, which includes unique account identifiers or historical billing data, is your responsibility. You bear sole responsibility for any authorized or unauthorized use of your accounts. You further agree to promptly notify us of any unauthorized activity or security breaches associated with your accounts. We retain the discretion to suspend or terminate any of your user names and passwords at any time, with or without prior notice.
8. AI CHATBOT COLLABORATION
HiFiles.com provides innovative AI-powered chatbot services with a specific focus on enhancing document collaboration. Our chatbots are engineered to assist users in document-related interactions, which include but are not limited to content analysis, source identification, reference checks, and content-based discussions. These chatbots are designed to streamline and improve the collaborative process for users seeking a more efficient and effective way to engage with their documents.
9. DOCUMENT UPLOAD AND INTERACTION
The core functionality of HiFiles.com revolves around document upload and interaction with AI-powered chatbots. Users have the capability to upload their documents onto our platform and engage in seamless interactions with these chatbots. Whether it's for academic, research, or analytical purposes, our website offers a dynamic environment for users to engage with their documents like never before. The chatbot technology is at the heart of this interaction, offering users a unique and efficient way to gain insights from their documents.
10. PRIVACY AND DATA SECURITY
At HiFiles.com, we prioritize the utmost privacy and data security of our users. We implement stringent measures to safeguard users' personal data and document content. Our commitment to privacy and data security is integral to our service. We encourage users to take the time to review our comprehensive Privacy Policy, which provides in-depth information about the specific steps and practices we employ to protect your data and ensure your confidentiality. Your trust in our dedication to privacy and security is of paramount importance to us.
11. PAYMENT FOR PREMIUM FEATURES
HiFiles.com offers a range of premium features through subscription plans that enhance the user experience. These premium features can include the ability to create multiple chat conversations, upload a greater number of files, and enjoy additional functionalities. Users should be aware that accessing these premium features necessitates payment as per the chosen subscription plan. These plans are designed to provide added convenience and value, offering users an enriched collaborative experience on our platform.
12. LIMITED GUARANTEE
- ● We offer you the opportunity to avail the Products and Services provided on our Website.
- ● We do not provide any warranty or guarantee regarding the accuracy, completeness, reliability, currency, or error-free nature of the Product and Service descriptions. If a Product or Service offered on the Website does not match its description, your sole remedy is to notify us and seek further action.
13. PAYMENT/FEE
- ● Subscription Plans: Our website offers various subscription plans that grant you access to exclusive features and content. The details of each subscription plan, including pricing, duration, and available features, can be found on the subscription page.
- ● Payment Information: To subscribe to any of our plans, you will be required to provide valid and up-to-date payment information. By doing so, you authorize us to charge the applicable subscription fees to your chosen payment method.
- ● Billing Cycle: Subscription fees are typically billed on a recurring basis, as specified in the plan you choose. You will be billed automatically at the beginning of each billing cycle unless you cancel your subscription in accordance with our cancellation policy.
- ● Auto-Renewal: Unless you cancel your subscription before the end of the current billing cycle, it will automatically renew for the same duration. You can manage your subscription and auto-renewal settings in your account profile.
- ● Cancellation: You may cancel your subscription at any time. Please note that subscription fees are non-refundable, and any cancellation will take effect at the end of the current billing cycle.
- ● Price Changes: We reserve the right to modify the subscription fees for our plans. Any price changes will be communicated to you in advance, and you will have the option to accept the new pricing or cancel your subscription.
- ● Taxes: Subscription fees are exclusive of any applicable taxes, which will be added to the total amount due, as required by law.
- ● Refunds: Subscription fees are non-refundable, except where applicable laws may require a refund. Please review our refund policy for further details.
- ● Payment Security: We take the security of your payment information seriously and use industry-standard encryption and security measures to protect it.
- ● Failed Payments: In the event of a failed payment, we will attempt to notify you and may temporarily suspend your access to subscription features until the outstanding payment is resolved.
- ● Changes to Plans: We may update or modify our subscription plans and features at our discretion. Any such changes will be communicated to subscribers in advance.
- ● Contact: If you have any questions or concerns about payments or subscriptions, please reach out to our support team at [email protected].
By subscribing to our services, you agree to these payment and subscription terms, as well as our overall Terms and Conditions and Privacy Policy.
14. GEOGRAPHIC RESTRICTION
We reserve the discretion to limit or control access to any product or service to specific individuals, geographic regions, or jurisdictions as we see fit.
15. LICENSE
- ● Under the terms and conditions of this Agreement, the Company provides the User with a non-exclusive, non-transferable, and revocable license to utilize the Software and Service throughout the Term.
- ● The User will receive access to the Software and Service and may authorize its employees to access it. The User bears responsibility for ensuring the appropriate use of the Software and Services by its Authorized Users.
- ● The User acknowledges and comprehends that it is prohibited from sublicensing or distributing the Service to third parties.
16. USE OF SUPPORTED FILE FORMATS
HiFiles.com is equipped to support a variety of file formats to facilitate seamless document interactions. These formats include .doc, .docx, .txt, .pdf, .ppt, .pptx, .csx, .xls, .xlsx, and .epub. Users are encouraged to ensure that their uploaded documents adhere to these supported formats to ensure successful interactions on the website. Our system is optimized to work effectively with these formats, ensuring the best possible experience for our users.
17. DOCUMENT ANALYSIS ACCURACY
HiFiles.com's AI-powered chatbots are engineered to provide efficient and insightful document analysis. Users should be aware that the accuracy of this analysis may vary depending on the complexity, content quality, and structure of the uploaded documents. While we continually strive to maintain a high level of accuracy, it's important to understand that results may differ based on the document's specific characteristics. The effectiveness of our chatbots in document analysis is subject to the intricacies of the content, and users should use the analysis results as a valuable reference in their work.
18. PERSONALIZED ENGAGEMENT
HiFiles.com's chatbots offer a unique and personalized document engagement experience for users. This means that users can expect to receive real-time feedback and suggestions that are customized to the content of their uploaded documents. However, it's important to note that the degree of personalization may vary based on the quality, complexity, and structure of the documents provided by users. While we strive to provide tailored interactions, the specific nature of the feedback and suggestions will depend on the specific content and characteristics of the document being analyzed.
19. RESEARCH AND EDUCATIONAL USE
HiFiles.com actively encourages students and researchers to utilize the platform for academic and research purposes. The platform is specifically designed to assist users in identifying sources, analyzing references, and interpreting data within documents, all of which are fundamental aspects of academic and research work. However, it is the responsibility of the users to ensure that their usage aligns with the academic integrity standards and guidelines of their respective institutions or academic settings. Users should exercise their own judgment and adhere to academic regulations when using HiFiles.com as a research and educational tool.
20. USER RESPONSIBLITIES
- ● You are required to use the Service and Website exclusively for lawful purposes and must adhere to all applicable laws throughout your use of the Website.
- ● Uploading any content onto the website that is defamatory, infringing upon the trademarks, copyrights, or proprietary rights of any individual, violating privacy, containing violence or hate speech, or disclosing sensitive information about any person is strictly prohibited.
- ● Accessing or using the Website for the purpose of gathering market research for a competing business is not allowed.
- ● Impersonation or misrepresentation of any person or entity for deceptive or unlawful motives is prohibited.
- ● Employing viruses or hacking tools to disrupt the operation of the Website or its data and files is strictly forbidden.
- ● Accessing the Website through any device, scraper, or automated means without obtaining permission from us is prohibited.
- ● We encourage you to report any inappropriate or illegal content encountered on the Website.
- ● You shall not interfere with or attempt to disrupt the proper functioning of the Website, whether through viruses, devices, data collection or transmission mechanisms, software, routines, or any other means, nor attempt unauthorized access to any data, files, or passwords associated with the Website.
- ● Blocking, obscuring, covering, or otherwise interfering with any advertisements or safety features (e.g., report abuse button) on the Website is not permitted.
- ● Actions that, at our sole discretion, place an unreasonable or excessively large load on our technical infrastructure are prohibited.
- ● You are obligated to inform us of any inappropriate content you come across, and if you encounter any content that violates any laws, please notify us, and we will review it.
While we are not under an obligation to continuously monitor access to the Services or Content, or to review or modify any Content, we reserve the right to do so. This is done to maintain the operation of the Services, ensure compliance with these Terms, and meet applicable legal obligations or requirements. We hold the exclusive right, at our sole and absolute discretion, to deny your access to the Website or any service, or any part of the Website or service, without prior notice, and to delete any content.
21. GENERAL CONDITIONS
- ● In accordance with the terms and conditions outlined in this Agreement, the Company provides the User with a non-exclusive, non-transferable, and revocable license to utilize the Software and Service for the duration of the Term.
- ● The User will receive access to the Software and Service and may authorize its employees to use them. The User is responsible for ensuring that its Authorized Users use the Software and Services appropriately.
- ● The User acknowledges and comprehends that it is not permitted to sublicense or distribute the Service to third parties.
- ● This Agreement should not be interpreted as a transfer of title or ownership of the Service to the User.
22. SERVICE LIMITATIONS
While HiFiles.com is dedicated to delivering a reliable and efficient document interaction service, users should be aware that the service may not always be entirely error-free, and certain technical limitations may exist. While we continually work to enhance and optimize the platform, there may still be occasional technical issues or constraints. Users are encouraged to report any such issues or inconsistencies they encounter to our dedicated support team. This feedback is invaluable in helping us enhance and improve our services. We remain committed to addressing any limitations and providing the best possible user experience.
23. COLLABORATION RESPONSIBILITY
Users who engage in document collaboration with HiFiles.com's chatbots bear the responsibility for the accuracy and legitimacy of the interactions. It is important to understand that while the chatbots provide valuable insights and analysis, users are ultimately responsible for how they interpret, use, and represent the information derived from document analysis. HiFiles.com cannot be held liable for any misinterpretation, misuse, or misrepresentation of the information that users gain through these interactions. Users are encouraged to exercise due diligence in validating the results obtained from the chatbot interactions and to ensure the accuracy of the data and insights they utilize in their work.
24. SUPPORTED LANGUAGES AND LOCALIZATIONS
HiFiles.com primarily operates in the English language but may extend support to other languages and localizations as the platform evolves. It's important for users to be aware that the highest level of accuracy and effectiveness in chatbot interactions, document analysis, and feedback is maintained in English. While support for other languages may be available, users should understand that the quality and precision of results may vary when using languages other than English. Users are advised to consider these variations when utilizing the platform in languages other than English.
25. ACADEMIC INTEGRITY
HiFiles.com is committed to upholding and promoting academic integrity. Users who employ the platform for academic research, reference analysis, or other educational purposes should ensure that their usage aligns with the academic and ethical standards of their respective educational institutions or academic settings. HiFiles.com provides valuable tools for research and analysis, but users are responsible for using these tools in an academically and ethically responsible manner. It is essential to abide by the rules and guidelines set by one's academic institution when using HiFiles.com for academic work, ensuring that the usage complies with academic integrity principles and ethical standards.
26. EXCLUSION OF LIABLITY
You recognize and consent to the following terms:
We do not provide a guarantee regarding the accuracy, completeness, validity, or timeliness of the information presented by us or any third parties. Additionally, we shall not be accountable for any materials posted by either us or any third party. When assessing potential methods or offers and evaluating information provided by us or third parties, you should exercise your own judgment, caution, and common sense.
We are not liable for any direct, indirect, consequential, or other types of loss or damage that a user may incur while using the www.hifiles.com Website. This includes, but is not limited to, the loss of data or information, financial or physical losses, or damages.
In no event shall HIFILES, its owners, directors, employees, partners, agents, suppliers, or affiliates be held responsible for any indirect, incidental, special, consequential, or exemplary costs. These costs may encompass, among other things, the loss of profits, revenues, usage, goodwill, or other intangible losses. Such liability may arise from: (i) your use or inability to access or utilize the Service; (ii) the conduct or content of any third party on the Service; (iii) any content acquired from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content. This is true regardless of whether the basis for such liability is warranty, contract, tort (including negligence), or any other legal theory, even if we have been informed of the potential for such damages, and even if a remedy outlined herein is determined to have failed in its fundamental purpose.
27. NO RESPONSIBILITY
We shall not assume liability for any losses you might experience as a result of factors beyond our control. These factors include, but are not limited to, the unavailability of our website, any errors or omissions on our website, the privacy policies and practices of linked third-party websites, or any unauthorized access or loss of personal information.
28. AI CHATBOT SUGGESTIONS
HiFiles.com's AI chatbots offer valuable suggestions based on their analysis of documents. It's important for users to understand that these suggestions are generated by algorithms and artificial intelligence. While these suggestions can enhance the user's understanding of the document's content and assist in various aspects, users should be aware that these are not a substitute for professional advice or independent critical thinking. Chatbot-generated suggestions should be considered as a tool to aid in the interpretation and analysis of document content. In scenarios where professional or expert guidance is necessary, users are advised to consult with qualified professionals in the relevant field, as critical decision-making should involve human expertise.
29. FILE FORMAT COMPATIBILITY:
HiFiles.com offers support for a specific range of file formats for document analysis. Users should take note of the supported file formats which include .doc,.html,Latex, TEX ,.docx, .txt, .pdf, .ppt, .pptx, .csx, .xls, .xlsx, and .epub. To leverage the full functionality and capabilities of the chatbot, it's essential that users ensure their documents adhere to these compatible formats. Uploading documents in these formats will ensure that the chatbot can perform accurate and meaningful interactions and analyses. Users are encouraged to review and confirm the file format of their documents to optimize their experience on the platform.
30. SPAM POLICY
Participating in unlawful spam activities, including but not limited to collecting email addresses and personal information from individuals or sending bulk commercial emails, is strictly forbidden when utilizing our website or any of our services.
31. THIRD-PARTY LINKS
The Website might feature links to external or third-party websites ("External Sites"). These links are included solely for your convenience and should not be construed as an endorsement by us of the content found on these External Sites. The content on these External Sites is created and maintained by third parties, and you have the option to contact the site administrator of these External Sites directly. We are not accountable for the content provided on any External Sites linked from our Website, and we do not make any representations regarding the accuracy or quality of the information on these External Sites. It is essential for you to exercise caution, such as by installing antivirus software, when downloading files from these websites to safeguard your computer against viruses and other potentially harmful programs. Should you decide to access linked External Sites, you do so at your own discretion and risk.
32. PERSONAL INFORMATION AND PRIVACY POLICY
By accessing or using this Website, you approve us to use, store, or otherwise process your personal information as per our Privacy Policy.
33. ERRORS, INACCURACIES, AND OMISSIONS
Although we have made every endeavor to validate the accuracy and comprehensiveness of the information available on this Website, we regret any inadvertent errors or omissions that may have arisen. We do not offer any assurances or guarantees regarding the flawless operation of the Website for a particular purpose, its timeliness, the correction of any defects, or the absence of viruses or bugs in the site or server that facilitates its accessibility. We do not assert any express or implied warranties, which encompass but are not restricted to warranties of suitability for a particular purpose or precision, regarding the functionality, accuracy, or dependability of the Website.
34. INDEMNIFICATION
You consent to safeguard, indemnify, and absolve us, along with our officers, directors, employees, successors, and licensees, from any claims, actions, or demands, encompassing reasonable legal and accounting costs, that may arise due to your violation of this Agreement or your improper utilization of the Content or the Website. We will apprise you of any such claims, lawsuits, or proceedings and support you, at your expense, in your defense. We reserve the right, at your expense, to assume full control of the exclusive defense of any matter liable for indemnification under this section. In such an instance, you agree to cooperate with our rational requests to aid in our defense of the matter.
35. MISCELLANEOUS
👉 SEVERABILITY
In the event that any provision of these Terms is found to be unenforceable or invalid, such provision will be limited or eliminated to the minimum extent necessary in order for the Terms to otherwise remain in full force and effect and enforceable.
👉 TERMINATION
Term. The Services provided to you may be canceled or terminated by us. We reserve the right to terminate these Services at any time, with or without cause, upon written notice. We shall have no liability to you or any third party as a result of such termination. Termination of these Terms will also terminate all of your Services.
Effect of Termination. Upon termination of these Terms for any reason, or cancellation or expiration of your Services: (a) We will cease providing the Services; (b) you will not be entitled to any refunds or usage fees, or any other fees, pro-rata or otherwise; (c) any fees you owe to us will immediately become due and payable in full, and (d) we may delete your archived data within 30 days. All sections of the Terms that expressly provide for survival, or by their nature should survive, will survive termination of the Terms, including, without limitation, indemnification, warranty disclaimers, and limitations of liability.
👉 ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the parties concerning the subject matter contained in this Agreement.
👉 DISPUTE RESOLUTION
In the event of a dispute arising between you and the website www.hifiles.com, our goal is to resolve such dispute quickly and cost-effectively. Therefore, you and the website agree that any claim or controversy at law or equity arising between us out of this Agreement or the website and mobile application Services (a "Claim") will be resolved in accordance with the section entitled "Dispute Resolution." Prior to resorting to these alternatives, you agree to first contact us directly to seek dispute assistance by reaching out to Customer Service.
👉 ARBITRATION OPTION
For any claim arising between you and www.hifiles.com (excluding claims for injunctive or other equitable relief), the party seeking relief may choose to resolve the dispute cost-effectively through binding non-appearance-based arbitration. A party electing arbitration must initiate such arbitration through an established alternative dispute resolution ("ADR") provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: (a) the arbitration will be conducted by telephone, online, and/or based solely on written submissions, with the specific manner chosen by the party initiating the arbitration; (b) the arbitration will not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and (c) if an arbitrator renders an award, the party receiving the award may enter any judgment on the award in any court of competent jurisdiction.
👉 GOVERNING LAW AND JUDICIAL RECOURSE
The terms herein will be governed by and construed under the laws of Croatia, without giving effect to any principles of conflicts of law. The Courts of Croatia shall have exclusive jurisdiction over any dispute arising from the use of the Website.
👉 FORCE MAJEURE
We will have no liability to you, your users, or any third party for any failure to perform our or its obligations under these Terms if such non-performance arises as a result of an event beyond our reasonable control, including, without limitation, an act of war or terrorism, natural disaster, failure of electricity supply, riot, civil disorder, or civil commotion, or any other force majeure event.
👉 ASSIGNMENT
We shall have the right to assign or transfer this agreement to any third party, including its holding, subsidiaries, affiliates, associates, and group companies, without obtaining consent from the User.
👉 FEEDBACK CONTACT
We welcome feedback, comments, and suggestions for improvements to the Services (“Feedback”). You can submit Feedback by emailing us at [email protected].
