Our Privacy Policy is an essential component and should be considered in conjunction with our website's Terms and Conditions. We reserve the right to revise this Privacy Policy as necessary.

At HIFILES, denoted as "we," "us," or "our," we hold a deep regard for the privacy of all users and visitors to our website, www.hifiles.com. Safeguarding your personal information and respecting your right to privacy, as delineated in this Privacy Policy, is of utmost importance to us. Should you have any inquiries or concerns regarding our policy or the handling of your personal information, please do not hesitate to contact us at [email protected].

By utilizing our website, www.hifiles.com ("Site"), and our services, you entrust us with your personal information, and we take the matter of your privacy very seriously. This privacy notice is designed to offer you a clear understanding of our privacy policy, encompassing the information we collect, its utilization, and the rights you hold regarding your personal information. We strongly encourage you to read it thoroughly, as it carries significant importance. If you disagree with any aspect of this privacy policy, we kindly request that you discontinue your use of our site and services.

ABOUT US

HiFiles is the innovative platform that redefines document collaboration through cutting-edge AI technology. HiFiles is designed to cater to a diverse range of users, from students and researchers to analysts and inquisitive minds, providing an exceptional environment for working with documents efficiently and intuitively.

At HiFiles, our mission is to offer a powerful solution for document collaboration, setting us apart from other chatbots not specifically tailored for this purpose. Our AI-powered chatbots are at the core of our service, and they are here to transform your document-related

We are located in Croatia.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. WHAT DATA DO WE COLLECT

The personal information you provide to us is gathered on a voluntary basis. This information is typically collected when you express an interest in acquiring information about us or our services, participate in activities on the Website, or communicate with us through other means. The specific type of personal information we collect depends on various factors, including the nature of your interactions with us and the Website, the choices you make, and the features you use. The personal information that may be gathered includes:

Name and Contact Data: We collect details such as your full name, email address, country of residence, and similar contact information.

Credentials: Information such as passwords, password hints, and other security-related data used for authentication and accessing your account.

Furthermore, certain information is automatically collected when you visit, utilize, or navigate the Website. This information doesn't disclose your specific identity (e.g., your name or contact details) but may encompass details regarding your device and usage. Examples of this data include your IP address, browser type, device characteristics, operating system, language preferences, referring URLs, device identification, geographic location, details about how and when you utilize our Website, and other technical information. If you access our site using a mobile device, we may also automatically collect device-specific information such as your mobile device ID, model, manufacturer, operating system details, version information, and IP address. This information primarily serves the purpose of ensuring the security and functionality of our Website and is used for internal analytics and reporting. Like many businesses, we also gather information through the use of cookies and similar technologies. For a more comprehensive overview of this, please refer to our Cookie Policy.

Additionally, we may acquire information about you from alternative sources, including publicly available databases, cooperative marketing partners, social media platforms (e.g., Facebook), and other third-party sources. If you have opted to subscribe to our newsletter, your first name, last name, and email address will be shared with our newsletter provider. This sharing is performed with the intent of keeping you informed about updates, information, and marketing offers.

2. HOW DO WE UTILIZE YOUR DATA?

We rely on various legal grounds to process your personal information, which include legitimate business interests, contractual obligations, consent, and legal requirements. Below, we outline the specific reasons for processing your data and the legal basis for each:

Delivering Targeted Advertising: We utilize your information to provide you with personalized advertising content based on your interests and location, and to assess the effectiveness of such advertising. This is done in pursuit of our legitimate business interests and/or with your consent. (For more details, please refer to our Cookie Policy.)

Requesting Feedback: Your information may be used to solicit feedback about our website and your usage of it. We do this to further our legitimate business interests and/or with your consent.

Ensuring Website Safety and Security: We may employ your information to safeguard the integrity and security of our website, including activities related to fraud monitoring and prevention. This is carried out in pursuit of our legitimate business interests and/or for legal compliance.

Enforcing Terms and Policies: Your information may be employed to enforce our terms, conditions, and policies. This is done to support our legitimate business purposes and as required by law.

Responding to Legal Requests: We may use your information to respond to legal requests and mitigate potential harm, as mandated by legal obligations. In instances where we receive subpoenas or other legal requests, we may need to review the data we hold to determine the appropriate course of action.

Other Business Purposes: Your information may also be used for various other business-related purposes, such as conducting data analysis, identifying patterns in usage, assessing the effectiveness of our promotional campaigns, enhancing our website, products, services, marketing efforts, and overall user experience. This is carried out to support our legitimate business interests.

3. WILL YOUR DATA BE SHARED WITH OTHERS?

We only share and reveal your information in the following circumstances:

Compliance with Laws:Your information may be disclosed when we are legally obligated to do so in order to adhere to applicable laws, governmental requests, legal proceedings, court orders, or legal processes. This includes situations where we need to respond to a court order, subpoena, or requests from public authorities to meet national security or law enforcement requirements.

Vital Interests and Legal Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action concerning potential violations of our policies, suspected fraudulent activities, circumstances that may pose threats to the safety of individuals, unlawful activities, or as evidence in ongoing legal disputes in which we are involved.

Vendors, Consultants, and Other Third-Party Service Providers : Your data may be shared with third-party vendors, service providers, contractors, or agents who perform services on our behalf and require access to this information to carry out their duties.

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Business Transfers: We may share or transfer your information in conjunction with, or during discussions regarding, any merger, sale of company assets, financing arrangements, or acquisition of all or a portion of our business by another company.

Third-Party Advertisers: To serve advertisements when you visit our website, we may utilize third-party advertising companies. These companies might employ information about your visits to our website and other websites, gathered through web cookies and similar tracking technologies, to deliver advertisements about products and services that may be of interest to you.

Affiliates: Your information may be shared with our affiliates, which includes our parent company, subsidiaries, joint venture partners, or other entities under common control with us. These affiliates will be required to adhere to this privacy policy.

Business Partners: We may share your information with our business partners to provide you with specific products, services, or promotions.

With Your Consent: We may disclose your personal information for any other purpose, provided we have obtained your consent.

Other Users: When you share personal information, such as by posting comments, contributions, or other content on our website, or by engaging in interactions within public areas of our website, please be aware that such information may be visible to all users and may be publicly distributed beyond the website for an indefinite duration.

4. DO WE IMPLEMENT COOKIES AND SIMILAR TRACKING TECHNOLOGIES?

We may utilize cookies and similar tracking technologies, such as web beacons and pixels, to access or store information. Detailed information about how we use these technologies and how you can choose to refuse certain cookies is outlined in our Cookie Policy.

5. IS YOUR DATA SUBJECT TO INTERNATIONAL TRANSFER?

The information we gather from you may be stored and processed in various countries worldwide, where our Company, agents, or contractors have facilities. When you access our sites and use our services, you are granting consent for your information to be transferred outside your country. It's important to be aware that these countries might have different legal frameworks that may not offer the same level of protection as the laws in your own country. When we share personal data originating in the European Economic Area (EEA) or other regions subject to data protection laws, we will employ lawful measures, such as the Privacy Shield or the EU standard contractual clauses, to facilitate the transfer of that data. If you are a resident of the EEA or other regions with data protection laws, by providing your personal data, you are giving your consent for your data to be transferred and processed in accordance with this Policy, including in the United States and other countries where we operate.

6. WHAT IS OUR POSITION REGARDING THIRD-PARTY WEBSITES?

The Website may feature advertisements from third parties that are not affiliated with us, which may link to other websites, online services, or applications. We cannot guarantee the safety and privacy of any data you provide to such third parties. Please note that any data collected by third parties is not covered by this privacy policy. We are not responsible for the content, privacy practices, and security policies of any third parties, including other websites, services, or applications that may be linked to or from the Website. It is your responsibility to review the policies of such third parties and contact them directly for any inquiries or concerns.

7. WHAT IS THE DURATION OF DATA RETENTION?

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or allowed by law (such as for tax, accounting, or other legal purposes). When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. In cases where deletion or anonymization is not feasible (e.g., due to personal information stored in backup archives), we will securely store your personal information and restrict further processing until deletion or anonymization becomes possible

8. WHAT IS THE DURATION OF DATA RETENTION?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Website is at your own risk. You should only access the services within a secure environment.

9. DO WE GATHER DATA FROM MINORS?

We do not knowingly solicit data from or market to children under 16 years of age. By using the Website, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 16 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under the age of 16, please contact us at [email protected] .

10. WHAT ARE YOUR PRIVACY ENTITLEMENTS?

Personal Information

You have the option to review, modify, or terminate the information in your account at any time by reaching out to us using the contact information provided below. Should you request the termination of your account, we will deactivate or delete your account and the associated information from our active databases. It's important to note, though, that we may retain specific information in our records for purposes such as fraud prevention, problem resolution, assistance in investigations, enforcement of our Terms of Use, and compliance with legal requirements.

Cookies and Similar Technologies: The majority of web browsers are configured to accept cookies as the default setting. If you prefer, you can adjust your browser settings to remove or decline cookies. However, it's essential to be aware that opting to remove or reject cookies may have an impact on certain features or services provided on our website.

11. DO WE PERIODICALLY REVISE THIS POLICY?

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

12. HOW CAN YOU REACH OUT TO US ABOUT THIS POLICY?

If you have questions or comments about this policy, email us at [email protected] or, you may fill out the contact form available on the Website.